• Is it legal?
• How do you obtain vehicle licensing details from the DVLA?
• What if you or I issue a parking charge then choose to cancel it for whatever reason?
• Do I have to pay for extra signs, tickets e.t.c.?
• Is there a minimum amount of parking charge tickets that have to be issued?
• What methods do you use to collect the parking charges?
• Will my details ever be disclosed to the motorist?
• Are there any ongoing charges following my initial set-up?
• What size are the contractual warning signs?

- Is it legal?

Yes, the system is completely legal. A number of government organisations operate a working code of practice to which the UK Parking Patrol Office adheres. To ensure constant lawful business practice, such organisations are granted access to review and advise on operational procedures.

- How do you obtain vehicle licensing details from the DVLA?

The UK Parking Patrol Office adheres to the DVLA code of practice for private parking enforcement. The DVLA are granted access to The UK Parking Patrol Office’s area of operation to check the methods of data processing and the methods by which data is secured and stored.

- What if you or I issue a parking charge then choose to cancel it for whatever reason?

No problem. As long as you let us know within 21 days, it will be done, no questions asked and without charge. If the charge is over 21 days a small charge may apply.

- Do I have to pay for extra signs, tickets e.t.c.?

Parking charge tickets are supplied free of charge as are replacement signs. Further polite warning notices and extra permits are available for a small fee.

- Is there a minimum amount of parking charge tickets that have to be issued?

No It’s totally up to you. The Problem Park system is a deterrent to be used as you see fit.

- What methods do you use to collect the parking charges?

At all times the collection of parking charges is carried out totally within the law and is processed through the small claims court.

- Will my details ever be disclosed to the motorist?

No, we treat every case with the utmost discretion. Likewise, we will never disclose the motorists identity to you. We are bound by the DVLA’s Code of Conduct and the Data Protection Act with which we are registered.

- Are there any ongoing charges following my initial set-up?

No. We do not charge any monthly or yearly fee.

- What size are the contractual warning signs?

The signs measure 50cm X 40cm and are made from correx which is a light, flexible plastic.